"You want to treat the patient is it?!!"
Yes, those are the exact words I got from a doctor in OPD. How very annoying. To our fellow doctors, pharmacists are bad news. I understand where that came from since when we call the doctors, it is either because of the need to clarify something or if there is something wrong with the Rx or when the medicines they prescribed are not in stock (which is the most annoying case).
I totally understand that they are busy and that their work can be a little stressful, but please, have manners. Don't just let out your frustration to us the diligent pharmacists who only wants to work together with you, as professionals in one healthcare team, for the sake of the patients. FYI, it is really a nuisance for us when we have to call you. We are as busy as you are, having the same amount of patients to attend to (perhaps even more, considering those with repeat Rx) and patient's waiting time to keep an eye on. We don't expect you to entertain us like, I don't know, a PR guy? but please don't be rude.
Be the professional you ought to be.
And I have to be more patient.
1 comment:
pilihan jawapan
answer 1. 'yes' and the doctor may feel a little bit at ease cos he win and might like to open his mind for discussion or oppinion but you might feel damn bad cos you lose...no matter whatever the reason is..and the situation cools down.
answer 2. 'of course' ni macam pandai sikit atau setaraf dgn doktor tu dan dia rasa tercabar dan menaikkan emosi negatifnya lagi dan keadaan tidak menjadi lebih baik.
answer 3. 'hang ingat stor ubat ni bapak aku punya ka?'...kalau jawab macam ni sampai bila pun dia akan ingat kat awak...negatif/ positif tak tau lah...
tapi sebab hang tu budak baru belajar...mengalahlah utk menang.
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